Shipping

SHIPPING

We aim to send out your order within 3 working days, after the order has been confirmed and authorised- this does not include weekends and holidays. We deliver both UK & International Orders by Royal Mail Standard Delivery (unless Tracked Delivery is paid for). UK Packages will arrive between 3-7 Working days and international orders will take between 1-3 weeks depending on the location & customs.

 

Harper & Rose is not responsible for incorrect addresses. Please note that any packages that need to be re-routed are subject to a small fee. Harper & Rose is not responsible for Duty and Freight Charges for International Orders.  

 

IMPORTANT INFORMATION:

Please note Harper & Rose are not held responsible for Lost Packages. Once a package has been sent out with Royal Mail it is in their hands to post out the parcel- you must contact them for any issues with delayed postage. Please contact us if you want proof of postage and we will provide a receipt. 

 

Delivery to UK

Price

Replacement on Lost Parcels

First Class Standard Delivery

 Free

 No Replacement/Refund

First Class Signed for Delivery

£2.50

Replacement Only

First Class Tracked Delivery

£4.00

Replacement or Full Refund

First Class Tracked Delivery on orders over £35

Free

Replacement or Full Refund

International Delivery

Price

Replacement on Lost Parcels

First Class Standard Delivery

£3.50

No Replacement/Refund

First Class Tracked Delivery

£7.00

Replacement or Full Refund

First Class Tracked Delivery on orders over £35

Free

Replacement or Full Refund